At SustainableShoeShop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect:

a. Personal Information:

• When you make a purchase, we collect information such as your name, email address, shipping address, and payment details to process your order.

b. Non-Personal Information:

• We may gather non-personal information, such as browser type, IP address, and referring pages, to improve our website and enhance your user experience.

2. How We Use Your Information:

a. Order Processing:

• We use your personal information to process and fulfill your orders, communicate order updates, and provide customer support.

b. Marketing Communication:

• With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.

c. Improving Our Services:

• Non-personal information is used to analyze trends, administer the site, track user movements, and gather demographic information to improve our website’s functionality.

3. Data Security:

a. Secure Transactions:

• We implement industry-standard security measures to protect your personal and financial information during transactions.

b. Confidentiality:

• Access to your personal information is restricted to employees who need it to perform specific tasks. We maintain strict confidentiality regarding your data.

4. Third-Party Disclosure:

a. Service Providers:

• We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.

b. Legal Compliance:

• We may disclose your information if required by law or in response to a valid legal request.

5. Your Choices:

a. Opt-Out:

• You have the option to opt-out of receiving marketing communications from us. Instructions for opting out are provided in our promotional emails.

b. Access and Update:

• You can request access to the personal information we hold about you and update or correct it if necessary.

6. Changes to This Privacy Policy:

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.